Policies

BABY by Lyssa Chapman accepts all major credit cards only. 

Shipping

Please allow 14-21 business days to process your order. We ship via USPS first class mail unless you upgrade to priority shipping. Orders generally takes 3-5 days once post office receives the actual package.

Shipping addresses need to be entered correctly at checkout. We will not be responsible for shipments going to incorrect addresses. Please DOUBLE CHECK all shipping addresses before purchasing.

Refunds and Exchanges

Here at Baby by Lyssa Chapman we will gladly exchange unworn, unwashed or defective merchandise for an exchange within 15 days of the date of receipt. Please allow 2-3 weeks for your return to be received and processed. 

Sale Items: Anything purchased on our website with a sale price or a discount of 50% or more will be considered FINAL SALE. *This includes Black Friday and Cyber Monday sales. No exceptions. **Anything purchased from the holiday section will be considered FINAL SALE.                  

Delivery

If an item is showing delivered per USPS tracking we do not resend items. 

We ship only to addresses provided at checkout, if the address is different and the package gets delivered to the address provided BABY by Lyssa Chapman will not be held responsible. If for any reason the package gets returned to us we will contact you with a new shipping listing, as we do not get refunded for incorrect shipping addresses or returned packages. 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Additional policies and FAQs
Please send us an email with any other questions! Mahalo!